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- ISO 9001 MANAGEMENT REVIEW MEETING PRESENTATION SAMPLE HOW TO
- ISO 9001 MANAGEMENT REVIEW MEETING PRESENTATION SAMPLE ISO
- ISO 9001 MANAGEMENT REVIEW MEETING PRESENTATION SAMPLE PROFESSIONAL
- ISO 9001 MANAGEMENT REVIEW MEETING PRESENTATION SAMPLE SERIES
The new standard offers the following commentary, which gives a little more guidance on the sort of things that an auditor might be looking for: However, an organisation will need to have many Knowledge Management elements operating as part of its Quality Management system in order to comply. As a clause in a Quality standard, it simply requires that sufficient attention is paid to knowledge to ensure good and consistent quality of goods and services. NOTE 2: Organizational knowledge can be based on: a) Internal Sources (e.g., intellectual property, knowledge gained from experience, lessons learned from failures and successful projects, capturing and sharing undocumented knowledge and experience the results of improvements in processes, products and services) b) External Sources (e.g., standards, academia, conferences, gathering knowledge from customers or external providers).Īs Nick Milton of Knoco Limited notes, this new clause is not a Knowledge Management standard, nor does it require an organisation to have Knowledge Management in place as a formal requirement.
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It is information that is used and shared to achieve the organization’s objectives. NOTE 1: Organizational knowledge is knowledge specific to the organization it is generally gained by experience.
ISO 9001 MANAGEMENT REVIEW MEETING PRESENTATION SAMPLE HOW TO
When addressing changing needs and trends, the organization shall consider its current knowledge and determine how to acquire or access any necessary additional knowledge and required updates. This knowledge shall be maintained and made available to the extent necessary.
ISO 9001 MANAGEMENT REVIEW MEETING PRESENTATION SAMPLE ISO
The overwhelming answer was “you need to include the management of knowledge”.Ī new clause has therefore been added to ISO 9001:2015, as follows:ĭetermine the knowledge necessary for the operation of its processes and to achieve conformity of products and services. In preparation for the 2015 update, ISO surveyed about 15000 people worldwide to see what was missing from the standard which needed to be included. Similarly the ISO standard itself has been through many updates.
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Over a million ISO 9001 certificates are awarded every year.Īn ISO 9001 certificate is not a once-and-for-all award, but must be renewed at regular intervals recommended by the certification body, usually once every three years. ISO 9001 is the most widely applied standard for Quality Management systems, used by organisations of all sizes and in all countries to demonstrate that they have a management system to control the quality and consistency of goods and services. This provides a long-awaited level of legitimacy for KM which could be a game-changer. The inclusion of Knowledge Management within the recently released ISO 9001:2015 marks a huge change within the world of KM.įor the first time, one of the global business standards explicitly mentions knowledge as a resource, and specifies expectations for the management of that resource.
ISO 9001 MANAGEMENT REVIEW MEETING PRESENTATION SAMPLE SERIES
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ISO 9001 MANAGEMENT REVIEW MEETING PRESENTATION SAMPLE PROFESSIONAL